SOFTWARE / ENTERPRISE OPERATIONS CASE STUDY
Reduced employee transport delays by 30% for an India-based enterprise team
Built an Employee Transportation System (ETS) app with smart route planning, real-time tracking, and attendance integration-plus safety alerts.
30% fewer delays
25% fewer safety incidents
100% trip visibility
Software / Enterprise Operations Case Study
THE CHALLENGE
What was holding them back
Operational pain
Routing + pickup coordination was manual and slow.
Business risk
Limited visibility increased safety risks and escalations.
Why tools failed
No single system for routing + tracking + attendance.
CLIENT SNAPSHOT
About the client
Industry
Software / Enterprise Operations
Geography
India
Service
Application Development
Existing Tools
Spreadsheets + manual driver calls + basic GPS links
THE SOLUTION
Our Software / Enterprise Operations Solution
Automated Route Planning (ETS Core)
- Generated daily routes in < 60 seconds (industry standard target).
- Optimized for 3 variables: capacity, pickup window, distance.
Real-Time Trip Tracking (Live Visibility)
- Location refresh every 15–30 seconds (market standard range).
- Tracked 100% active trips with live ETA + route deviation flags.
Attendance Integration (Transport ↔ HR Signal)
- Auto-marked attendance from trip status in 1 flow.
- Reduced reconciliation steps from 3+ touchpoints to 1 dashboard.
Safety & Delay Alerts (Proactive Ops)
- Triggered 3 alert types: late pickup, route deviation, stoppage.
- Escalation ladder to 2 levels: ops team → admin/supervisor.
Admin Controls & Reporting (Governance)
- Role-based access across 4 roles: admin, ops, driver, viewer.
- Audit-ready logs with 90-day searchable trip history (standard).
THE IMPACT
Measurable Results
30%
Operational Efficiency
fewer transport delays across shifts
25%
Safety & Control
reduction in safety incidents reported
✓
Experience & Trust: Clear ETAs reduced waiting time frustration
✓
Time to Value: Deployed and adopted within 2 - 4 weeks
TECH STACK
Technologies Used
PHP
MySQL
GPS/Maps APIs
SMS/Push alerts
