Automated Multimodal Freight operations for a US Logistics Broker
We built a proprietary Transportation Management System (TMS) with carrier integrations, a tracking portal, workflow automation and a dynamic rating engine.
Logistics, freight brokerage, multi-modal forwarding Case Study
THE CHALLENGE
What was holding them back
Carrier fragmentation
Needed integration with 100s of carrier systems (API/EDI) without breaking ops flow.
Manual load ops
Too many repetitive steps across planning, execution, status updates, and exceptions.
Reporting bottleneck
Teams needed self-request, dynamic reports without waiting on technical support.
CLIENT SNAPSHOT
About the client
THE SOLUTION
Our Logistics, freight brokerage, multi-modal forwarding Solution
TMS Built for Brokerage Reality
- Automated workflows for planning, execution & tracking.
- Role-based controls, approvals and audit visibility.
Carrier Integrations at Scale
- Unified integration layer for API & EDI carriers.
- Normalized events into one tracking and exception system.
Dynamic Rating Engine (Pricing That Keeps Up)
- Configurable rules for lanes, modes, surcharges, markups.
- Consistent cost calculations across platforms and teams.
Agentic AI to Remove Manual Work
- Agents assist with repetitive operational tasks and follow-ups.
- Human in the loop approvals with full activity logs.
Self-Serve Reporting and Tracking Portal
- On-demand operational and customer reports in minutes.
- Export ready dashboards for management and client visibility.
THE IMPACT
Measurable Results
Carrier Integrations at Scale: 100+ carrier connections centralized in one hub
Planning & Execution
faster load planning and execution cycles
Higher Tracking Visibility: 99%+ tracking visibility for customers and ops
- 12 weeks Time to value
with phased rollout
TECH STACK
